Privacy Policy

1. Introduction

LSKhata ("LSKhata," "we," "us," or "our"), a product of Lacspace Corporation Pvt. Ltd., values your privacy and is committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our LSKhata software, website, mobile applications, and related services (collectively, the "Services").

By accessing or using our Services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We collect information that you provide directly to us, as well as data generated from your use of the Services. This includes:

• Personal and Business Information: Your name, email address, phone number, business name, address, GSTIN/PAN, and any other details you provide during account setup.
• Transactional Data: Information about sales, purchases, expenses, inventory items, and payment records that you create and manage within LSKhata.
• Customer and Supplier Data (Khata): Contact details and transaction histories for your customers and suppliers that you store in your Khata.
• Usage Information: IP address, browser type, device information, pages visited, session duration, and how you interact with our features.
• Cookies & Tracking Technologies: We use cookies and similar technologies to enhance functionality, personalize your experience, and analyze service performance.

3. How We Use Your Information

Your data is used to:

• Provide, maintain, and improve the LSKhata Services, including generating invoices, managing inventory, and tracking financial data.
• Respond to your inquiries and provide customer support.
• Synchronize your data across multiple devices (mobile, desktop) securely.
• Send you important service-related notifications, and marketing communications where permitted by law.
• Analyze usage trends to enhance our software and develop new features.
• Comply with legal obligations, such as tax regulations, and protect our legal rights.

4. How We Share Information

We do not sell your personal or business data. Information may be shared only in the following circumstances:

• With Service Providers: We may share data with third-party vendors who provide services on our behalf, such as cloud hosting (e.g., AWS, Google Cloud), analytics, and payment processing, under strict confidentiality agreements.
• For Legal Requirements: We may disclose your information if required by law, regulation, or a valid legal process.
• During Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.

5. Data Security

We implement robust technical and administrative security measures, including bank-level encryption, to protect your data from unauthorized access, loss, or misuse. However, no system is completely impenetrable. You are responsible for maintaining the confidentiality of your account credentials.

6. Your Rights and Control

You have the right to:

• Access, correct, or delete your personal information.
• Opt-out of non-essential marketing communications.
• Request a copy of your data for portability purposes where applicable by law.

To exercise these rights, please contact our privacy team at privacy@lacspace.com.

7. Data Retention

We retain your business and personal data as long as your account is active and as necessary to provide you with the Services, comply with our legal obligations, resolve disputes, and enforce our agreements. Data from inactive accounts may be deleted after a reasonable period.

8. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

9. International Data Transfers

Your data may be stored and processed in India, Nepal, or other countries where Lacspace and its service providers operate. By using LSKhata, you consent to the transfer of your data across borders.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through a notice on our website. Your continued use of the Services after such changes constitutes your acceptance of the new policy.

11. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: privacy@lacspace.com or visit our Contact Page.